In general, our delivery times range from 3 to 7 working days after your order has been confirmed. We do everything we can to prepare and dispatch your products quickly, while ensuring their freshness and quality. Some items, made to order, may require additional time, but you will always be informed by email. During busy periods, such as the festive season, delivery times may be slightly longer. Rest assured, we do everything we can to ensure that your products arrive at your door in the best possible condition!

A: Orders placed on Epicerie-Beaujolaise are delivered by specialised transport partners, selected for their reliability and their care in handling local Beaujolais products.In mainland France, delivery is almost always carried out by Colissimo, Chronopost, or Mondial Relay.In the EU, other carriers such as DPD, DHL, or UPS may handle the delivery. If the shipment from France is almost always handled by one of the six carriers mentioned above, they may use partners for the final delivery.Epicerie Beaujolaise ensures that every delivery is fast and secure, with real-time tracking available so that you can receive the authentic flavours of Beaujolais directly at home.

A: Yes, payment on Epicerie-Beaujolaise is fully secure. We use advanced encryption protocols, including SSL (Secure Socket Layer) technology, to ensure that all your banking and personal information is protected during your transactions. In addition, our payment platform incorporates recognised and reliable solutions, ensuring maximum confidentiality and protection against any attempted fraud. You can therefore order the finest products from Beaujolais with complete confidence and ease.

A: Yes, as soon as your payment is confirmed, Epicerie Beaujolaise prepares and dispatches your order as quickly as possible. Our delivery service ensures that you receive all the finest products from Beaujolais directly at your door, carefully packaged to guarantee their freshness and quality. You will receive a shipping confirmation with a tracking number so you can track your parcel until it is delivered.If you have any doubts, please do not hesitate to contact us by phone or email (contact details can be found at the bottom of the home page).

A: If your question is not included in our list, please contact us directly by phone or email. We will do our best to answer it.